Ideally we need vector files: .AI .DXF .CDR or .SVG with an indication of scale setup or send what you can to show your idea. We can also quote for drawing work if required.
Give us an idea of what you are making i.e is it an ‘appearance’ project or a prototype. It helps us to advise best on material choice and cost.
Materials & thicknesses
What materials/thicknesses to use and whether you want to use our supply or your own. If supplying an object to engrave, let us know what it’s made of and the dimensions.
Quantity you need
We need to know the quantity you require from each file so we can quote accordingly. Costs vary depending on the volume of an order, so it’s important to convey this information.
Full contact details
Your name, company name and most importantly your telephone number so we can get back to you for any questions we might have about your job.
Delivery or collection
If you’re Brisbane based, you are welcome to collect like many of our clients. If not, let us know your full delivery address and most importantly your deadline!
Prices & Order information
How we quote and why
- Quotes are calculated by estimating the scope of your job from the data you provide. This is a combination of estimating the laser time, material costs (if we are supplying) and any drawing / file amendment work we need to carry out, depending on what you send. It’s a how long is a piece of string scenario! We need specific details to form a quote.
- Ideally we need vector file(s) setup in the following format.
- Bear in mind that due to the nature of the quoting process it’s really difficult to quote from a verbal description, which includes a quick quote over the phone.
Turnaround times & Delivery
Standard turnaround for most jobs:
• 2-4 working days for collection
We can sometimes work quicker, so it’s best to let us know your deadline.
Rush jobs (within 24hrs)
Rush jobs are also an option at a premium rate depending on the scale of work required. Let us know your deadline and we’ll quote accordingly.
Larger scale / production jobs
We can liaise on your deadline, we are designers too so understand the nature of last minute jobs. We always try to work to your need where possible.